The Support Studio (HQ)

Our Culture

Our vibrant culture at the Support Studio is centered around our core values and embracing the playful spirit that comes with being in the candy industry. Located in the heart of Downtown Fort Lauderdale, FL, our office is the sweet hub where creativity and joy flourish. From brainstorming sessions that feel like candy-fueled treasure hunts to team meetings that burst with laughter and creative energy, we believe in infusing every moment with a sense of excitement and fun. We’re not just difference makers in the candy world; we’re positive, present, and determined to create a workplace that’s as sweet as the treats we offer.

But it doesn’t stop there! As part of our commitment to making work feel like a delightful treat, we celebrate monthly “Thankful Thursdays” that brings the team together for laughter, camaraderie, and a chance to celebrate our successes. And for those looking to stay active and keep their sugar rush going, our on-site gym provides the perfect opportunity to get your heart pumping and have some fun while staying fit.

We understand the importance of flexibility and work-life balance, which is why we embrace a hybrid work approach. Picture this: two days of working from the comfort of your own home, where you can indulge in your favorite candy while tackling projects, followed by three days in the office, where you’ll experience the energy and collaboration of our vibrant team.

We’re seeking difference-makers who embrace a playful spirit, spread positivity, and have a presence that leaves a lasting impact. So, if you’re ready to be part of a team that knows how to work hard, have fun, and make a difference, come join us and make every day a little bit sweeter!

Day In the Life


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Our buying team is the creative force responsible for sourcing and selecting our sweet treats. They scour the market for delectable candies and candy-branded merchandise. They analyze consumer trends to bring the most irresistible and exciting assortment of confectionary sweets and candy-branded merchandise to the stores.

Planning & Allocation

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Our Planning and Allocation team is the strategic mastermind ensuring the right candies  are in the right place at the right time. They meticulously analyze sales data, forecast demand, and develop inventory plans to optimize product availability, minimize stockouts, and maximize profitability across our retail locations.

Visual Merchandisng

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Our Merchandising team is the creative powerhouse responsible for the visual displays that entice our customers. They artfully arrange candies, design eye-catching signage, and create immersive in-store experiences to showcase the delightful treats and candy-branded merchandise to create a delightful shopping atmosphere.

Retail Operations

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Our Retail Operations team is the backbone of our stores, ensuring seamless day-to-day operations and exceptional customer experiences. They oversee inventory management, handle logistics, and implement processes to guarantee that our shelves are stocked with the sweetest treats and that our stores run smoothly.

Human Resources

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Our HR team serves as the people-centric backbone of our organization, focusing on attracting, developing, and retaining top talent. They provide support and guidance to employees, oversee recruitment and onboarding processes, and foster a positive and inclusive work environment that values teamwork and personal growth.

Accounting & Finance

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Our Accounting and Finance team is the numerical powerhouse behind our operations, managing financial transactions, budgets, and reporting. They ensure accurate financial records, provide valuable insights, and support strategic decision-making to keep our  business thriving.


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Our Marketing team is the creative force responsible for captivating our customers and spreading the joy of our sweet offerings. They craft compelling campaigns, engage with customers through various channels, and create a buzz around our merchandise, ensuring that our brand is at the forefront of the confectionery world

Information Technology

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Our IT team are the tech-savvy wizards behind the scenes, ensuring that our systems and technology run smoothly to support our operations. From managing hardware and software to troubleshooting technical issues, they allow us to deliver seamless customer experiences and drive efficiency throughout our business.

Real Estate Development

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Our Real Estate Development team is the visionary group behind scouting, securing, and developing locations for our sweet havens. With expertise in market analysis and strategic planning, they identify optimal sites, negotiate leases, and collaborate with architects and contractors to bring our whimsical candy stores to life.

Your Career Potential

We provide a supportive and dynamic environment that encourages employees to take ownership of their career paths. We offer various training programs, mentorship opportunities, and resources to enhance skills and knowledge across departments. Whether you’re interested in marketing, merchandising, finance, IT, HR, real estate development, or other areas, we’re dedicated to helping you achieve your professional goals. We prioritize internal promotions and strive to provide our employees with the tools and opportunities to progress within their departments or explore new areas of interest.

Additionally, our continued growth brings the possibility of cross-functional collaboration, enabling employees to gain exposure to different aspects of the business and broaden their skill sets. This not only contributes to personal and professional growth but also fosters a well-rounded perspective and adaptability in an ever-evolving industry.

IT’SUGAR is a growing company with a big heart! I have a fantastic supervisor who cares about my personal and professional growth. It’s also a FUN place to work – with office parties, happy hours, and great co-workers. I Love Mondays!

-Glassdoor Review